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Frequently Asked Questions

HOW DO I KNOW IF TRAVELS BY SB IS A GOOD FIT FOR ME?

If you’ve never worked with a travel advisor before, you may feel pressured to handle your travel plans single handedly, just as you’ve always done. But if you’re chronically short on time, overwhelmed by research and logistics, or feel unequipped to plan the kind of trip that everyone in your family or group will love, then you’ve come to the right place. Travels by SB effortlessly removes the stress and time commitment of vacation-planning from your docket. Specializing in luxury accommodations, five-star service, and unique curated experiences around the world, Travels by SB helps you to take back your time, truly unwind, and savor every memory-making minute of your trip. 

Can we work together on an ongoing basis?

Yes! Many clients come to Travels by SB looking for a luxury travel advisor they can trust to research, plan, and coordinate their travel for years to come, and can confidently refer friends and family to.

Do you charge a planning fee?

The Custom Trip Planning fee starts at $350 and hinges on the scope of your trip, including the duration and number of guests attending. Due after our discovery call, this fee secures your spot on the Travels by SB roster and grants you exclusive access to Sarah Brook’s travel expertise, one-on-one guidance, and wholly customized itinerary design.

DO YOU PROVIDE A PRICING BREAKDOWN FOR EACH COMPONENT OF A CUSTOM TRAVEL PLAN? 

Travels by SB provides you with one overarching price for your custom travel plan. We are unable to provide line-itemed pricing for each individual element of the trip due to our confidential supplier contracts. If you’d like to amend any details of the trip, we’re happy to update your proposed itinerary and pricing to reflect those changes.

still have questions?

DO YOUR CUSTOM TRAVEL PLANS INCLUDE TRAVEL INSURANCE?

Travel insurance is not included by default but is strongly recommended. If you’d like to purchase travel insurance, you’ll have the opportunity to do so after you’ve approved your custom travel proposal.

WHAT IF I HAVE AIRLINE MILES OR CREDIT CARD/HOTEL POINTS?

We can’t book hotels using points and we can’t book flights using miles. 


WHAT IF I’VE ALREADY BOOKED MY STAY – CAN YOU CREATE AN ITINERARY AROUND MY hotel?

To ensure the quality and seamlessness of our clients’ trips, our custom travel plans include the selection of your hotel, taking into consideration our global network of suppliers, proximity to the other destinations and experiences included in your itinerary, and more. For this reason, we don’t create custom travel plans around pre-existing hotel reservations. However, if you’re looking for a hotel and don’t need a custom itinerary to go along with it, you can book your own stay here from our curated catalog of luxury hotels around the world.

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